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Spec Sheet | Manual | Video Server Software | Camera Firmware | Speed Test
Spec Sheet | Manual | Remote Agent | Remote Agent Setup | Copy Remote Agent Setup | DVR Firmware | Storage Calculator | Codec | Basic Network
Spec Sheet | Manual | Software Update | Remote Agent | Storage Calculator
PC Requirements | Network Layout
Cameras | DVRs
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My support for CBC America CCTV Equipment

CBC America Digimaster Series DVRs


Digimaster versions

DR4N (old), DR4N, DR8N, DR16N. and the DR16NRT, which has 16 cameras that all can record Real Time at 30 ips. The current versions of the DR series of DVR's have a rotating jog knob on the right side. This is important when upgrading firmware since the DR4N (old) cannot use F/W versions over 3.7.41.


Spec Sheets DR16NRT_1007.pdf Digimaster 16 Real Time, 1st Release February 2008
DR8-16_CS Digimaster 8 & 16
DR4N_CS07-07.pdf Digimaster 4
DR4Nold_CS.pdf Digimaster 4 (Pre 07/2007)


Manual DR16NRT Manual_CBC_English.pdf 07-14-2008
DR-SeriesManual.pdf
DR-SeriesDVRBetaManual-Mouse.pdf
DRXH-series manual_ENGLISH.pdf 07-26-2010 (8.3 MB)

** Use this DVR Setup Documentation Sheet for your records **

Ganz Digimaster DRxN Training Videos
Note: DDNS now works through a router.


DMS Remote Access Software for Digimasters and PixepPro IP cameras Beta DMS_0.5.1.11063001.zip 06-30-2011 (DRxHD, DRxHV, DRxN, & PixelPro IP Cameras)


Remote Agent Software
Current Version RemoteAgentu(64CH)u_20110412.zip 04-12-2011 (DRxN, DRxNRT, and DRxH for up to 4 DVR's / 64 Cameras)
        (Right-Click & select "Save Target As.." to save)

Current DRxN Only series Version ragent_v3.20.2.16-32.0.0.0.zip 12-23-2009 (Windows XP, Vista, & 7) for up to 4 DVRs and 64 Cameras max
        DRxN series Version Readme.txt

Beta RemoteAgentu(64CH)u_20110117.zip 01-31-2011 (DRxN, DRxNRT, and DRxH for 64 Cameras)
Beta RemoteAgentu(64CH)u_20101208.zip 12-08-2010 (DRxN, DRxNRT, and DRxH for 64 Cameras)
Beta RemoteAgentu(64CH)u_20101129.zip 11-29-2010 (DRxN, DRxNRT, and DRxH for 64 Cameras)
Beta RemoteAgentu(64CH)u_20101115.zip 11-15-2010 (DRxN, DRxNRT, and DRxH)
        This Beta may have intermittent connection issues.


- For ease of managing software, save files to C:\Files\CBCA\Digimaster\RemoteAgent\
  Create the folder if it doesn't exist.


Previous Versions of Remote Agent Software:
ragent_v3.17.2.15-32.0.0.0.zip 09-18-2009 Beta
ragent_v3.15.1.12-32.0.0.0.zip 05-11-2009 Beta (Minimum version Required for DR4NL)
ragent_v3.14.1.11-32.09.03.25.msi 03-25-2009 Beta
ragent_v3.14.1.11-32.0.0.0.msi 01-30-2009 ragent_v3.13.1.10-32.08.11.12.msi 2008-11-12 for up to 4 DVRs and 64 Cameras max
ragent_v3.13.1.10-32.08.08.08.msi 2008-08-08 for up to 4 DVRs and 64 Cameras max
ragent_v2.10.0.9-32.0.0.0.msi 2008-06-12 for 4 DVR and 16 Cameras max
ragent_v2.9.0.6-32.0.0.0.msi 2008-05-13 for 4 DVRs and 64 Cameras max
Ver 2.5.10.2-32.0.0.0 2007-11-06
Ver 2.4.9.2-32.0.0.0 2007-07-31
Ver 2.4.8.2-32.0.0.0 2007-04-04



Digimaster Storage Calculators Digimaster DR16N2 StorageCalculator.exe 2009/06/17
Digimaster StorageCalculator_CBC_Final_20070228.exe 2007/02/28
NRT StorageCalculator(CBC).exe 2008/05/07


Codec to view video using MS Windows Media Player Download icodec_v1.0.0.10.exe.


Backup Player and Codec from Archived CD Backup Player with screen shot 07-30-2010
Codec setup program 01-30-2009 Copies Codec to Windows folder

If you are burning downloaded archives from the DVR, you can add these two files to the CD-ROM.


Email setup trouble? Try this: I have tested the DR16NRT & DR16N DVR's and the email and is working fine with a Gmail account
1) Create a gmail account ( http://www.google.com/ )
2) In the DVR:
    A) Configure Network/email (info from http://mail.google.com/support/bin/answer.py?hl=en&answer=13287 )
        User: email Address (i.e. yoursiteDVR@gmail.com)
        Password: yourpassword
        Server: smtp.gmail.com
        Port for SSL: 465
    B) Configure Users with email
    C) Configure Alarm/Alerts / email & set dwell time to 5 min for testing.
3) Check user email.


CBC America Digimaster Remote Agent Setup Assumptions: The DSL Router/Switch (Router) has a class C Local Area Network (LAN) address which is either 192.168.1.1 or 192.168.1.254
The Router Internet (WAN) has either a static or dynamic Public address. That is, it does not start with:
    0.0.0.0 (no IP, used for DHCP),
    10.0.0.0 – 10.255.255.255 (Class A),
    127.0.0.0 – 127.255.255.255 (Loop back),
    169.254.0.0 - 169.254.255.255 (APIPA - Automatic Private IP Addressing),
    172.16.0.0 – 172.31.255.255 (Class B),
    192.168.0.0 – 192.168.255.255 (Class C), or
    255.255.255.255 (broadcast)
Typical LAN Addresses are a class C and can be assigned as follows:
    192.168.1.1 to 192.168.1.9 - Routers and smart switches
    192.168.1.10 to 192.168.1.19 - Servers
    192.168.1.20 to 192.168.1.29 - DVR's
    192.168.1.30 to 192.168.1.99 - Static IP Devices like printers, fax machines, scanners, and IP cameras
    192.168.1.100 to 192.168.1.254 - PC's and dynamic or temporary IP Devices


Procedure for local access

  1. Check if the Router has DHCP Server ON. If so, we may expect the first assigned address to be 192.168.1.100.
    To check, enter the following commands: ( Start / Run / "cmd" / "ipconfig /all" )
  2. If, under "Local Area Connection", DHCP Enabled = "Yes", continue with the next step.
      Otherwise, we will need document the subnet mask, Gateway address, and DNS addresses, and then find an available IP address.
      To find an available IP address, from the black cmd screen, type "ping 192.168.1.20" <Enter>
      If you get "No reply", then we can assume that address is not used. Otherwise keep trying addresses until you do not get a reply, "ping 192.168.1.21" ...
  3. On DVR, check that the green light next to the ethernet cable is on.
  4. Check that the Date, Time, Timezone and Time server is pool.ntp.org are correct. (Setup/System Settings/System/Time)
  5. Check that DHCP is ON (IP address (Setup/System Settings/System/Network). If not, set it ON, go to Apply, press Enter, press Exit/Return, Then Enter for OK to Reboot. Otherwise, exit out of all the menus and and push the Off button (looks like a circle with a line going up). After it's off, turn it back on.
  6. Check IP address it should be 192.168.1.100 or higher. Set DHCP OFF, and change IP address to 192.168.1.20. Go to Apply, press Enter, press Exit/Return, Then Enter for OK to Reboot.
  7. Note the DHCP is OFF, IP address, Subnet Mask, Gatway, and DNS Server addresses

  8. On a PC on the (LAN), note the DHCP Enabled, IP address, Subnet Mask, Gatway, and DNS Server addresses and check that they are the same as the DVR, except the IP address should have the last number different. ( Start / Run / "cmd" / "ipconfig /all" )
  9. Ping the DVR for replies. ( Start / Run / "cmd" / "ping 192.168.1.20" / <Enter> ) if "No Reply" check the lights, or use cable tester, for all cables from the PC the the router/switch to the DVR.

  10. Install Remote Agent/Client Software. (Latest version at http://www.cbcamerica.com/cctvprod/ganz/dvr/index.html)
  11. Run Remote Agent from blue circle icon.
  12. Once running, go to local setup (middle box under clock)
  13. Right-click Site, select Add Group, type a short descriptive name for the site plus local (i.e. "CBCA local")
  14. Select your site name then enter DVR information
    • Name - DVR Description i.e. DR8ND-1500
      IP addrees/Domain Name - 192.168.1.20
      Port - 6100
      User ID - ADMIN
      Password - 1234
      Under DVR setup cameras
      1 2 3 4
      5 6 7 8
      ...
  15. Select Add
  16. Select OK
  17. Beneath the three buttons select your site from the drop-down box
  18. Beneath the drop-down box setect the Connect box on the left.

Procedure for remote/off-site access
  1. If you have a dynamic WAN IP address, create account on www.dyndns.com
    • Username:
      E-mail Address:
      Password: > 5 characters and cannot be the same as your username.
      Check "I agree to the AUP:"
      Check "I will only create one (1) free account"
      Select "Create Account"
  2. Check your e-mail for instructions to activate your account.
  3. Login to www.dyndns.com with your Username and Password.
  4. Go to Services and select "Dynamic DNS"
  5. Select "Get Started"
    • Enter a hostname. The first part could be a name for your site. Then after the "dot" select from the drop-down box dvrdns.org. For example: cbcala.dvrdns.org
      Select "Use auto detected IP address 68.4.180.29."
      Select "Create Host"
      Log off the site
  6. Access the router from the browser with http://192.168.1.1 or http://192.168.1.254 with Username: admin, Password: password, admin, or none are common
  7. In the router, set port forwarding to:
    • Service name - Digimaster
      Port Start - 6100
      Port default - 6100
      Port End - 6100
      Protocal - Both
      IP Address - 192.168.1.20 (DVR Address)
      Enable - Yes
  8. Save settings
  9. If you have a have a dynamic WAN IP address, go to DDNS settings select dyndns.org or dyndns.com
  10. Enter your Username, Password, and full Hostname
  11. Save settings.

  12. If not already done, install Remote Agent/Client Software. (Latest version at http://www.cbcamerica.com/cctvprod/ganz/dvr/index.html)
  13. Run Remote Agent from blue circle icon.
  14. Once running, go to local setup (middle box under clock)
  15. Right-click Site, select Add Group, type a short descriptive name for the site plus local (i.e. "CBCA remote")
  16. Select your site name then enter DVR information:
    • Name - DVR Description i.e. DR8ND-1500
      IP addrees/Domain Name - either your static IP Address or your DDNS hostname
      Port - 6100
      User ID - ADMIN
      Password - 1234
      Under DVR add camera
      1 2 3 4
      5 6 7 8
      ...
  17. Select Add
  18. Select OK
  19. Beneath the three buttons select your site from the drop-down box
  20. Beneath the drop-down box setect the Connect box on the left.
  21. Done.


Copy Remote Agent Setup for Backup, to install on multiple PCs', or for easy client install To create a Copy of the Site Setup, you must be using the exact same version of Remote Agent.

1) Download Remote Agent and copy it to a Flash Drive.
2) Install Remote Agent on your computer.
3) Setup Local and Remote Access Sites and DVR(s), then save, close, and test.
4) Copy setup.bin from C:\Program Files\RemoteAgent\RA1648 to flash Drive in the same folder as CopySite.bat.
5) At the Client's computer, install Remote Agent from the flash drive.
6) Run CopySite.bat
7) Run Remote Agent and test.

To create your CopySite.bat, open notepad, Copy and Paste the following (from * to *):

*
*CopySite.bat
* Remote Agent Client Software V2.5.10.2
* http://www.cbcamerica.com/cctvprod/ganz/dvr/index.html
*
* This file copies setup.bin, which has Site/group names, DVR names,
* IP addresses, and other setup info, to the program directory of
* where the Digimaster RemoteAgent has already been installed.
*
* setup.bin must be copied, from a previously created RemoteAgent Setup
* of the exact same version at C:\Program Files\RemoteAgent\RA1648, to
* the same folder as this SetupDR.bat file.
*
copy setup.bin "C:\Program Files\RemoteAgent\RA1648"
*
* Done
*

Then go to File/SaveAs and save as CopySite.bat. Close notepad and you are ready to go.
If you use a different version, you will only get a blank list of sites.


Firmware DR4N (old) Black Front - Download iDVR400T3.7.41.1ENCU.img 2007-08-04
DR4N (old) Black Front - Download DR4N_firmware_updater.exe 2007-08-04

To update DR4N (old) firmware

  1. Remove the AC power adapter from the back of the machine. (Power down the unit first.)
  2. Hold down the [ENTER] and [SETUP] buttons on the front of the DR4N.
  3. Plug the AC adapter back into the DR4N while continuing to hold down the [ENTER] and [SETUP] buttons.
  4. An upgrade dialog will appear on the screen with the DVR's IP Address.
    (You may need to manually set the IP Address before powering down the DVR, depending on whether you are using a crossover cable or on a Local Area Network.)
  5. Enter the DVR's IP Address into the SW upgrade utility and then click on the […] next to ‘Image Path’ to browse for the DR4N .img file (located on this CD, in the /firmware directory) and click ‘Download’.
    (Note: The 'Certification Key' is the same as the password for the ADMIN account.)
  6. Once the system has updated to 100%, the DR4N will ask you to restart the system.
  7. Press the [Power] button to power the system back on.
  8. You may reset the unit back to 'Factory Default' once the unit has restarted.

Note: Do Not Install the H/W Version 0.0.0.5 Firmware on a H/W Version 0.0.0.1 DVR!!!
Otherwise you will need to send us the DVR to have it re-flashed.

If your browser renames the file extension as *.htm, you will need to rename it back.

Digimaster
Model
Hardware
Version (H/W)
Firmware (F/W) Date
Created
DR16H 480 0.0.0.0 14310.1.1101.32.nbn 05-04-2011 (99MB)
DR16H 480 0.0.0.0 14310.1.132.32.nbn 11-12-2010 (98MB)
DR16H 480 0.0.0.0 14310.1.116.32.nbn 09-17-2010 (98MB)
DR16H 480 0.0.0.0 14310.1.104.32.nbn 08-23-2010 (98MB)
       
DR8H 240 0.0.0.0 14210.1.1101.32.nbn 05-04-2011 (99MB)
DR8H 240 0.0.0.0 14210.1.107.32.nbn 11-12-2010 (98MB)
DR8H 240 0.0.0.0 14210.1.95.32.nbn 09-17-2010 (98MB)
DR8H 240 0.0.0.0 14210.1.86.32.nbn 08-23-2010 (98MB)
       
DR4H 120 0.0.0.0 14110.1.1101.32.nbn 05-04-2011 (99MB)
DR4H 120 0.0.0.0 14110.1.15.32.nbn 11-12-2010 (98MB)
DR4H 120 0.0.0.0 14110.1.12.32.nbn 09-17-2010 (98MB)
DR4H 120 0.0.0.0 14110.1.11.32.nbn 08-23-2010 (98MB)
       
DR4HL 120 0.0.0.0 UTM.100625_PLUS_NOR.32.54-1F-0A.utm0 08-8-2010 (40MB) BETA
    UTM.100625_PLUS_NOR.32.54-1F-0A.utm1   (2MB) BETA
    UTM.100625_PLUS_NOR.32.54-1F-0A.utm3   (291KB) BETA
    UTM.100625_PLUS_NOR.32.54-1F-0A.utm4   (792KB) BETA
DR4HL 120 0.0.0.0 UTM.20100409.32.44-1F-0A.utm0 04-9-2010 (39MB)
    UTM.20100409.32.44-1F-0A.utm1   (2MB)
    UTM.20100409.32.44-1F-0A.utm3   (291KB)
    UTM.20100409.32.44-1F-0A.utm4   (792KB)
       
       

Digimaster
Model
Hardware
Version (H/W)
Firmware (F/W) Date
Created
DR16N 240 0.0.0.5 iDVR1600T9.15.052.32MICUTBPMW.img 08-30-2010 (8MB)
DR16N 240 0.0.0.5 iDVR1600T9.15.046.32MICUTBPMW.img 02-17-2010 (8MB)
DR16N 240 0.0.0.5 iDVR1600T9.15.045.32MICUTBPMW.img 09-01-2009
       
DR8N 240 0.0.0.5 iDVR800T8.15.045.32MICUTBPMW.img 08-30-2010 (8MB)
DR8N 240 0.0.0.5 iDVR800T8.15.040.32MICUTBPMW.img 02-17-2010 (8MB)
DR8N 240 0.0.0.5 iDVR800T8.15.039.32MICUTBPMW.img 09-01-2009
       
       

Digimaster
Model
Hardware
Version (H/W)
Firmware (F/W) Date
Created
DR16N 120 0.0.0.1 iDVR1600T5.15.052.32ENCUTBPM.img 08-30-2010 (3.5MB)
DR16N 120 0.0.0.5 iDVR1600T5.15.052.32MICUTBPMW.img 08-30-2010 (8MB)
DR16N 120 0.0.0.1 iDVR1600T5.15.046.32ENCUTBPM.img 02-17-2010 (3.5MB)
DR16N 120 0.0.0.5 iDVR1600T5.15.046.32MICUTBPMW.img 02-17-2010 (8MB)
DR16N 120 0.0.0.1 iDVR1600T5.15.040.32ENCUTBPM.img 04-30-2009
DR16N 120 0.0.0.5 iDVR1600T5.15.040.32MICUTBPMW.img 04-30-2009
DR16N 120 0.0.0.1 iDVR1600T5.15.037.32ENCUTBPM.img 08-29-2008
DR16N 120 0.0.0.5 iDVR1600T5.15.037.32MICUTBPMW.img 08-29-2008
DR16N 120 0.0.0.1 iDVR1600T5.15.036.32ENCUTBPM.img 06-18-2008
DR16N 120 0.0.0.5 iDVR1600T5.15.036.32MICUTBPMW.img 06-18-2008
DR16N 120 0.0.0.1 iDVR1600T5.10.033.32ENCUTBPM.img 11-2007
       
DR8N 120 0.0.0.1 iDVR800T7.15.045.32MICUTBPMW.img 08-30-2010 (8MB)
DR8N 120 0.0.0.1 iDVR800T7.15.040.32ENCUTBPM.img 02-17-2010 (3.5MB)
DR8N 120 0.0.0.5 iDVR800T7.15.040.32MICUTBPMW.img 02-17-2010
DR8N 120 0.0.0.1 iDVR800T7.15.034.32ENCUTBPM.img 04-30-2009
DR8N 120 0.0.0.5 iDVR800T7.15.034.32MICUTBPMW.img 04-30-2009
DR8N 120 0.0.0.1 iDVR800T7.15.031.32ENCUTBPM.img 08-29-2008
DR8N 120 0.0.0.5 iDVR800T7.15.031.32MICUTBPMW.img 08-29-2008
DR8N 120 0.0.0.1 iDVR800T7.15.030.32ENCUTBPM.img 06-18-2008
DR8N 120 0.0.0.5 iDVR800T7.15.030.32MICUTBPMW.img 06-18-2008
DR8N 120 0.0.0.1 iDVR800T7.10.027.32ENCUTBPM.img 11-2007
       
DR4N 120 0.0.0.7 iDVR400T3.15.79.32ENCUTAPM.img 02-17-2010
DR4N 120 0.0.0.9 iDVR400T3.15.79.32MICUTAPMW.img 02-17-2010
DR4N 120 0.0.0.7 iDVR400T3.15.73.32ENCUTAPM.img 04-30-2009
DR4N 120 0.0.0.9 iDVR400T3.15.73.32MICUTAPMW.img 04-30-2009
DR4N 120 0.0.0.7 iDVR400T3.15.70.32ENCUTAPM.img 08-29-2008
DR4N 120 0.0.0.9 iDVR400T3.15.70.32MICUTAPMW.img 08-29-2008
DR4N 120 0.0.0.7 iDVR400T3.15.69.32ENCUTAM.img 06-18-2008
DR4N 120 0.0.0.9 iDVR400T3.15.69.32MICUTAMW.img 06-18-2008
DR4N 120 0.0.0.7 iDVR400T3.10.64.32ENCUTAM.img 11-2007
       
DR4NL 120 45.37.18.10 DR4NL-FW-20090707-23.1.24.MD.zip 07-07-2009
       
       

Digimaster
Model
Hardware
Version (H/W)
Firmware (F/W) Date
Created
DR16NRT Origional XVR16_10.10.218.32ML1TBNP.xbn (BETA) 09-19-2010 Can only upgrade v10.9.104 or above. Keyboard, No KVM, No POS (33MB)
DR16NRT Origional XVR16_10.10.217.32ML1TB.xbn (BETA) 03-11-2010 Can only upgrade v10.9.104 or above. POS, No KVM (33MB)
DR16NRT Origional XVR16_10.10.214.32ML2TB.xbn (BETA) 02-23-2010 Can only upgrade v10.9.104 or above.
DR16NRT Origional XVR16_10.10.212.32ML2TB.xbn 12-30-2009 Can only upgrade v10.9.104 or above. KVM & No Keyboard
DR16NRT Origional XVR16_10.9.204.32ML1TB.xbn 09-04-2009 Can only upgrade v10.9.104 or above. Keyboard
DR16NRT Origional XVR16_10.9.202.32ML2TB.xbn 08-19-2009 Can only upgrade v10.9.104 or above. Keyboard
DR16NRT Origional XVR16_10.9.201.32ML2TB.xbn 08-13-2009 Can only upgrade v10.9.104 or above. KVM & Keyboard
DR16NRT Origional XVR16_10.9.114.32ML2TB.xbn 05-25-2009 Can only upgrade v10.9.104 or above.
DR16NRT Origional XVR16_10.9.109.32ML2TB.xbn 03-25-2009 Can only upgrade v10.9.104 or above. Keyboard
DR16NRT Origional XVR16_10.9.108.32ML1TB.xbn 03-05-2009 Can only upgrade v10.9.104 or above.
DR16NRT Origional XVR16_10.9.105.32ML2TB.xbn 12-30-2008 (Beta) Can only upgrade v10.9.104 or above.
DR16NRT Origional XVR16_10.9.104.32ML1TB.xbn 12-30-2009 Requires Flash card for upgrade.
DR16NRT Origional XVR16_10.8.74.32ML1TB.xbn 09-30-2008
DR16NRT Origional XVR16_10.2.65.32ML1TB.xbn 07-24-2008
       


Digimaster Series Firmware basic update Installation Instructions:
  1. Save firmware image file to the root of a thumbdrive.
  2. Insert thumbdrive into the USB port on the Digimaster DVR.
  3. Press Setup and password <Enter>
  4. Select System Setup <Enter>
  5. Select System <Enter>
  6. Select System Managment <Enter>
  7. Select Press at F/W Update <Enter>
  8. Select USB Storrage <Enter>
  9. Select Start <Enter> (Displayes only image files related to this Digimaster model)
  10. Select the latest F/W file <Enter>
  11. Select OK at "Do you want to system S/W Upgrade?" <Enter>
  12. DO NOT INTERRUPT THE POWER! Wait about 95 seconds for the upload and install.
  13. At OK "You must restart this system <Enter> If it askes "Do you want to system S/W Upgrade?" again, you'll need to manually shut down the system.
  14. Wait for auto-reboot.
  15. Reset Date Format, Time Format, Time Zone. Select Apply <Enter>
  16. Select OK "Configuration has been changed. Do you want to save the configuration?" <Enter>
  17. Exit until out of setup. Save changes.
  18. In Network, Reset DHCP checkmark, IP Address, 1st DNS Server, and 2nd DNS Server Apply <Enter> Exit


Basic DVR Network Layout This is a design for a simple network. This along with a DVR Setup Documentation Sheet will help you set up your system.

Megapixel Camera Network
Download Sample Layout BasicDVRNetworkLayout.pdf



Configuring DDNS On A Netopia 2200-3300 Series Router Use this to add DDNS on a Netopia router:
Download ConfiguringDDNSOnANetopia2200-3300SeriesRouter.pdf


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